
1. Overview
Welcome to DM Collectibles. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.
DM Collectibles specializes in the sale of rare, graded, and authentic trading cards and collectibles. These Terms govern your use of our website, products, and services.
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
2. Eligibility
By using this site, you confirm that:
- You are at least 18 years old or using the site under parental supervision.
- You provide accurate and complete information when placing orders.
- You will not use our services for unlawful or unauthorized purposes.
3. Product Information & Authenticity
- We specialize in graded and authenticated collectibles.
- Product descriptions, images, and grading details are provided as accurately as possible.
- Minor variations in color or appearance may occur due to lighting or screen settings.
- All graded items are sold as certified by the respective grading company.
- We guarantee that all items sold are authentic unless clearly stated otherwise.
4. Pricing & Payments
- All prices are listed in [AUS currency].
- We reserve the right to change prices at any time.
- Payments must be made in full at checkout.
- We accept major credit/debit cards and approved online payment methods.
5. Order Acceptance & Cancellation
- We reserve the right to refuse or cancel any order at our discretion.
- Orders may be canceled due to pricing errors, stock issues, or suspected fraud.
- If your order is canceled after payment, a full refund will be issued.
6. Shipping & Delivery
- Orders are processed within [2-8 business days].
- Shipping times vary depending on location and carrier.
- Tracking information will be provided when available.
- DM Collectibles is not responsible for delays caused by shipping carriers or customs.
7. Returns & Refunds
Due to the nature of collectibles:
- DM Collectables does not accept returns or offer refunds for items due to change of mind.
- Graded items are typically final sale unless damaged during transit.
- Returns must be requested within [7 ] days of delivery.
- Items must be returned in original condition and packaging.
- Buyers are responsible for return shipping unless the item was incorrect or damaged.
8. User Conduct
You agree not to:
- Use the website for fraudulent purposes
- Attempt to hack, disrupt, or damage the site
- Copy or misuse product listings
- Submit false claims or disputes
Violation may result in account suspension or legal action.
9. Limitation of Liability
DM Collectibles shall not be liable for:
- Indirect or incidental damages
- Loss of profits or investment value
- Market fluctuations affecting collectible value
All purchases are made at the buyer’s own risk regarding future value changes.
10. Disclaimer & Privacy
Collectible values may fluctuate based on market demand, grading standards, and condition trends. We do not guarantee future value appreciation.
Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal information.
